Part-time Resident Services Coordinator
Los Angeles, California•Part-time
$25 - $27 hourly
$25 - $27 hourly
About the Job
Job Description: Resident Services Coordinator
Position Summary:
The Resident Services Coordinator (RSC) provides general support (not case management) to the residents at The Iris, a 61-unit Affordable Housing community located in the Mar Vista area of Los Angeles. The RSC is responsible for connecting residents with community resources, coordinating educational programs such as cooking classes, hosting events to build social connections, and providing local referrals to support resident stability and well-being. This role fosters a positive living environment, builds partnerships with local organizations, and maintains compliance with program requirements. This property is a mix of both supportive and general affordable housing. Though we do not provide case management to those residents in the PSH units (there are onsite case managers at the property), the ideal candidate would have some level of experience in PSH to understand the needs of the population.
Key Responsibilities:
Key Responsibilities:
- Serve as the primary point of contact for resident services at the property.
- Provide resource referrals and support to residents to promote housing stability and self-sufficiency.
- Plan, coordinate, and evaluate onsite resident programs and activities.
- Develop and maintain partnerships with community organizations and service providers.
- Maintain accurate event files, reports, and compliance documentation.
- Collaborate with property management to support resident success.
Qualifications:
- Bachelor’s degree in Social Work, Human Services, or related field (or equivalent experience).
- 1–3 years of experience in resident services and community engagement.
- Enjoy being part of a tight-knit team.
- Strong interpersonal and organizational skills.
- Ability to build relationships with diverse populations.
- Proficiency in Microsoft Office.
Core Competencies:
- Resident-centered approach.
- Communication and interpersonal skills.
- Problem-solving and resourcefulness.
- Cultural competence.
- Community partnership building.